FAQ's

Are these prices in U.S., Canadian, or Australian Dollars?

All prices are in US dollars.

Do you ship Internationally?

Yes, we do ship internationally.

How long will it take for my order to arrive?

All items are shipped from Santa Ana, CA within 2 business days from the time the order was placed. If in Los Angeles,CA please allow 1-2 business days for items to arrive. Ex: order placed on Monday. Item will ship no later than Wednesday. Item will arrive to LA based address Friday-Saturday depending on your Zip Code.

This is the first time I’m seeing this shop. Is it trustworthy?

Yes, SimplyHERZ offers a secure shopping experience. Checkouts are fully SSL encrypted using the strongest protections available. Personal details, payment info and other sensitive data have that layer of security to ensure your data is safe and sound.

Should I just buy something similar in a big box store?

Big Box stores do not have truly all natural products. Products are put on the shelf and must have a long life cycle in order to go through production, shipping, time on the shelf, to the moment the customer purchases, then continue to last through the customers usage. Therefore they are packed with unnatural preservatives. Our skin is our largest organ we should protect it and only feed it natural ingredients.

What’s special about these items?

All items are made to order or have been handmade within 2 weeks of purchase. All items are made with all natural ingredients with no more than 6 ingredients in each. There are no preservatives, no parabens, no phthalates, formaldehyde, petroleum, propylene, or DEA in any product.

Do you offer discounts?

Yes! Please refer to the Discounts page for current Discounts that can be used at Checkout. 

Will my items melt during shipping?

The only item at the mercy of hot mother nature is the Body Butters. It has not happened thus far, but since these are whipped butters and there are no preservative to prevent melting this can occur, however I take steps to fight the heat and prepare the item for shipping. Before the Body Butter is packaged it is placed in the refrigerator to harden, refrigeration does not harm the Butters or Scrubs at all. It actually will prolong the shelf life. I also provide instructions inside your shipment on what to do if your body butter melts during shipping. Grab your trusty hand mixer and mix on medium for 2-4 minutes until light fluffy and triple in size. As I mentioned, melting has not happened thus far, and will not affect the quality of the butter as great moisturizer. The whipped consistency will change into a body balm.